1. Scope and Legal Basis
This Accessibility Statement refers to our digital offerings at www.hotel-saentis.com, particularly the online booking form, digital guest directories, and online forms. It is based on the Accessibility Strengthening Act (BFSG), which implements the EU Directive 2019/882 (European Accessibility Act) in Germany and has been mandatory since June 28, 2025.

2. Our Commitment Scope
As a hotel with digital services, we are committed to designing our website and digital services to be accessible according to WCAG 2.1, at least at conformance level AA. This includes:

• Perceivability: Images with alternative texts, good color contrasts, scalable font sizes

• Operability: Complete control via keyboard, clear focus navigation

• Understandability: Clear navigation, understandable language, unambiguous form labels

• Robustness: Compatibility with screen readers and assistive technologies

3. Exceptions and Transition Periods
External content over which we have no direct influence (e.g., embedded maps or videos), as well as documents published before June 28, 2025, are currently exempt. In the event of significant changes or redesigns, we commit to complying with current accessibility requirements. Should the full implementation of individual requirements pose an undue burden, we will document this in accordance with §13 BFSG.

4. Feedback and Contact
If you encounter barriers or have suggestions for improving the accessibility of our website, we welcome your feedback. Please feel free to write to us at: info@hotel-saentis.com
We generally respond within 5 business days.

5. Continuous Improvement
We regularly review our digital offerings for accessibility and continuously adapt them to meet current requirements and technological developments.